By: Denzel Flowers – Tourism & Hospitality Management Student
On October 28th, the Tourism & Hospitality Managements students joined other tourism students from Finger Lakes Community College, Monroe Community College and RIT at the 11th Annual Hospitality Symposium held at RIT. This year’s topic was “Legally Speaking”.
Karen Morris, a SUNY distinguished Professor and Brighton Town Judge was one of the day’s speakers. She writes a column in Hotel Management Magazine called “Legally Speaking” and she shared real cases of hospitality lawsuits with the students. She shared outcomes and best practices by industry leaders such as P.F. Chang’s and major hotel chains. She reviewed dozens of cases and their results in the last two months.
Tony Terradas, a Senior Account Manager for NEXT! Ad Agency presented a segment entitled “Reputation Management after an Issue” in which he showed how social media can be a tool to manage a company’s reputation both before and after legal issues.
A delicious lunch was provided by the RIT Hospitality Students at Henry’s Restaurant in the George Eastman Building. RIT students develop menus, prepare the food and operate Henry’s Restaurant as part of their classroom learning.
* The Genesee Community College Tourism & Hospitality students also benefit from membership in the Travel Club. They will be traveling to Las Vegas, Nevada to further enhance their studies of the tourism and hospitality industry. They will experience and learn first-hand the ways of the industry from some of the most world renowned hotel conglomerates such as MGM Mirage, Bellagio, and Treasure Island. Denzel Flowers, and Breonna Thomas are two students that are members of the GCC Travel Club selling raffel tickets to fund raise to help pay for their trip to Las Vegas. For more information on how to support the travel club’s fund raising please contact Denzel or Breonna at email@example.com ; Bthomas4@genesee.edu