Adventures in Sales: Part 3

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Monday October 26th, three other students and I had the opportunity to attend the Buffalo Niagara Sales & Marketing Executives Student Day. Kourtney Shearer, Danielle Board, Taylor Tracy, and myself attended a day long conference, which included a choice of one of three tours, a special presentation by Bill Knoche, a networking opportunity, and a dinner presentation with Marc Adler. As I previously stated in my last blog post, I have decided to split the blog post into three separate posts and this is the third part in the three part series.

After our soft skills seminar with Bill Knoche, there was networking for an hour followed by dinner and a presentation, by Marc Adler. Each student who attended was paired up with a member from Buffalo Niagara Sales & Marketing Executives. I had the great opportunity of being paired up with Joseph P. Lojacono. Mr. Lojacono is the President of Valmark Associates, a Marketing Consultancy Agency, and he was also a former President of BNSME. Mr. Lojacono guided me around one of the banquet rooms at the Hyatt Regency, introducing me to the members of BNSME.

 I had the immense pleasure of meeting just a few of the many BNSME members including Eva Balazs, Anthony Blasting, a financial advisor for Northwestern Mutual;, and Tim Finney, a Human Resources Advisor. The diversity of members there was astounding to me and these are just a few of the amazing individuals I had the pleasure of meeting. Mr. Finney gave some fabulous advice about taking the opportunities you are given. He had said that everyone at those gatherings could be doing something else, like being home with their family or meeting with a client, but they choose to give up their time and come to the meetings. They come to the meetings to network, get to know people, and have a fun time interacting and learning. The point he was making was that if you are sacrificing your time to go to these meetings and events then make the most of it by interacting and not being a wallflower. The advice Mr. Finney gave can be applied to not just selling, but to life. Every opportunity we get, we must take advantage of that opportunity and use it to the best of our abilities because we never know how that opportunity could impact us in the future.

In talking about opportunities, Marc Adler, the special guest speaker of the evening, touched on opportunities in his delightful presentation. Mr. Adler’s presentation was called Why Not Marketing? The presentation showcased how we all are marketers trying to communicate some type of message. We are all our own little market and marketing surrounds us all. There are three questions we must ask ourselves in order to be successful in marketing:

  1. What do we want and what goals do we want to achieve?
  2. Who are you going to target?
  3. How do you distinguish yourself from others and how you communicate those ideas?

Each of these questions, are influential to your success if you properly understand them. We all have goals, but we just need to define what those goals are. Once a week you should make it a goal of yours to open the lines of communication with someone you are trying to target. Be different and standout by honing in on the things that make you different. You can find out what those things are by sitting down and finding out what skills you have and how you try to prove it. Tell your story in an engaging way. If you are hardworking then don’t just say you are hardworking show how you’ve been hardworking in the past through examples.

Mr. Adler’s presentation was filled with anecdotes and it was a pure joy to listen to. There are five different points in the presentation that I loved and they were:

  • Follow up- call and send a thank you note. He really emphasized this point!
  • It’s all about the experiences you go through.
  • Always strive to build a greater you.
  • Exhibit the desire and energy to learn.
  • BE PASSIONATE!

The Buffalo Niagara Sales & Marketing Executive Student Day was filled with the passion Mr. Adler was talking about. Everyone I met who was a part of BNSME was passionate about their career and they were passionate about the organization they were a part of. Being passionate about the organization and their careers just made such an amazing opportunity that much better. Buffalo Niagara Sales & Marketing Executive is a great organization that really does supplement the learning we are acquiring in the classroom. It is an incredible opportunity for students, professors, and anyone in sales or marketing should consider taking advantage of these spectacular monthly networking and learning opportunities.

I would like to say a thank you to Francine Brooks, FB Displays & Design, Bill Knoche, Marc Adler, Joseph P. Lojacono, and all of the BNSME Executives for this amazing opportunity. It was a privilege to attend Student Day! I would also like to say thank you to Professor Dudkowski for allowing myself and the three other students the privilege of attending the joyous sales and marketing day!

Adventures in Sales: Part 2

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This past Monday, three other students and I had the opportunity to attend the Buffalo Niagara Sales & Marketing Executives Student Day. Kourtney Shearer, Danielle Board, Taylor Tracy, and myself attended a day long conference, which included a choice of one of three tours, a special presentation by Bill Knoche, a networking opportunity, and a dinner presentation with Marc Adler. As I previously stated in my last blog post, I have decided to split the blog post into three separate posts and this is the second part in the three part series.

After our tour at  FB Displays & Designs, Inc., we traveled to the Hyatt Regency in Buffalo to take part in our late afternoon and evening activities. Our late afternoon plans was a special presentation by Bill Knoche. Mr. Knoche’s presentation was on soft skills. Soft skills are personal attributes that enable someone to interact effectively and harmoniously with other people. Communication was the soft skill that Bill’s presentation focused on. The presentation was insightful and offered many useful tips to be the best salesperson you can be.

Growing up your experiences effect your soft skills, most specifically your communication skills and here are some useful tips about how to build your soft skills that we learned from Bill’s presentation:

  • Sales presentations tend to be one sided and that is why communicating with the customer is very important.
  • Start to understand your buyer in order to build a relationship.
  • Conversation is key.
  • Life is little pieces of selling.
  • Breakdown walls.
  • Engage people.
  • Understand people.
  • Understand the question.
  • Understand the process.
  • Stretch the truth.
  • Give the customer opportunities.
The presentation was fabulous and filled with great pieces of information. I will say my favorite quote from the presentation was “Soft skills are just better than average communication skills.” I hope to have better than average communications skills after using these useful tips!

Adventures in Sales: Part 1

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This past Monday, three other students and I had the opportunity to attend the Buffalo Niagara Sales & Marketing Executives Student Day. Professor Dudkowski selected Kourtney Shearer, Danielle Board, Taylor Tracy, and myself to attend a day long conference, which included a choice of one of three tours, a special presentation by Bill Knoche, a networking opportunity, and a dinner presentation with Marc Adler. In order to do this amazing day justice, I have decided to split the blog post into three separate posts and will be sharing the rest of our amazing experience throughout the week.

Our day started off at 1:30 with a tour and the three tours we were able to select from were IIMAK, FB Display & Designs, and Rigidized Metals Corportation. IIMAK, a manufacturer of printing, imaging and marking consumable products with 1,000 employees worldwide. Headquartered in Amherst, New York, with additional manufacturing, distribution and sales operations in Belgium, Brazil and Mexico, IIMAK serves global needs for thermal transfer ribbons, direct thermal films, inkjet inks and related products.  FB Displays & Designs, Inc., is a full-service display and graphic design company. Their strength is “identifying and meeting our clients’ needs”. Their specialty is designing and constructing trade show displays and exhibits using modular components, thus creating flexibility, ease of setup and cost savings. Rigidized Metals Corporation lead ‘s the world in the development and production of deep-textured, three dimensional metals used in architectural, industrial and transportation applications. Rigidized® products are known for their attractive, economical and functional appeal. The Rigidized® process adds strength, impact resistance and the ability to hide scratches.

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We selected FB Displays & Design and it was a fantastic decision. We met with the wonderful owner, Francine Brooks. She told us about her company and then she showed us around the office. Francine started the company in 1994 after being a stay at home mom, selling jewelry and doing aerobics classes on the side. When her daughter went off to college, Francine decided to go back to work and after a brief stint with another design company she decided to go off on her own.  Francine started off in a garage and now has a large space located in Williamsville, just outside of Buffalo, NY, where she has eight full time employees and two interns, one’s name is Zach! The company has been around for over 20 years now and has over 1000 clients.

FB Displays & Design’s goal is to help their client achieve their goals from beginning to end and in helping them achieve their goal they are responsible for:

  • Custom Displays
  • Preshow campaign
  • Lead generation strategies
  • Post show follow up
  • Booth staff training
  • Inspector repair
  • Installation/ dismantle
  • Logistics
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Francine gave us wonderful insight about what it is like to
deal with clients and work in a creative industry, such as creating displays for trade shows.  Trade shows are a great way for a brand to stand out because it is a face to face marketing event and it is important to stand out at a trade show whether it is with bright colors, lights, or technology, such as iPad kiosks. When dealing with clients, it is crucial to establish a good relationship with your clients and make sure you are doing what’s best for them. Always have a dialogue going with your client going at all times. Remember to under promise and over deliver. Francine keeps a dialogue open with her clients and over delivers resulting in a very successful business.
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The four of us had an amazing time learning about different displays that are available to companies and brands. We also got some great ideas for displays for the 35th annual GCC Fashion Show! We enjoyed Francine and her employees. Francine said she loves coming into the office because it is a fun environment and the fun environment was definitely shown on the tour. The experience at FB Displays & Design was spectacular and we want to thank Francine Brooks for the fabulous opportunity!
Here are some photos of us enjoying the displays and standing with the wonderful, Francine:
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Jamie Edwards and her Purple Briefcase

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On the GCC website in the section for Career Services, it says this, “In support of Genesee Community College’s mission and vision, Career Services is committed to providing assistance in navigating career and educational planning. Our office develops and sustains positive relationships with students, alumni, faculty, staff, employers, and our community members. These meaningful partnerships, in addition to customized educational experiences, are designed to coach, prepare, and support individuals to become a career confident citizen in the global work environment.” The key phrase from that statement was, “Our office develops and sustains positive relationships with students and faculty,” and their office was doing just that by Jamie Edwards, a Career Services Specialist, coming into Mr. Dudkowski’s Professional Sales class this past Friday to talk with our class.

Freshman, Kourtney Shearer, invited Jamie to come in and speak with our Professional Sales class about Career Services and what they do. Doing this presentation was a way for the Career Service office to develop and sustain positive relationships’ with the students in the class along with the fabulous, Professor Dudkowski. Jamie had a wealth of knowledge that she shared with our class about the services available to students and how we can best take advantage of the wonderful opportunities offered to us by Career Services.

There is so many opportunities offered by this office. One of them being Purple Briefcase. This is an amazing website for any GCC student to participate in. This website allows you to create a visual resume. You can virtually get in contact with businesses who participate with Purple Briefcase and explore the job opportunities around in a efficient manner. Along with the resume there is other parts to the website, such as the job bulletin, that allows you to search through all available job posts. You can easily apply and learn about the company by clicking on there posted profile. Also there are career tests you can take which will evaluate your strengths. weaknesses, and interests to narrow your career choices to ones that best fit you.

The information Jamie provided us was invaluable and will definitely help GCC students apply and get jobs or internships during and after their GCC career. Along with Purple Briefcase, Jamie’s job responsibilities include, but are not limited too:

  • Providing career orientation, job placement, and the advisement of students and community members
  • Coordinating job placement functions including job fairs, maintain a job bank, and employer on campus recruitment
  • Designing and implementing workshops, career networking events, and opportunities for students that promote career exploration and job search strategies

After Jamie presented the information, we were able to ask her questions about the programs and her job. A student asked what her favorite part of her job was and her response was, “working with the students.” A great response to go along with a fantastic presentation!

Guest Contributor Kourtney Shearer

A Learning Experience

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This blog post was written by sophomore, Hailey Rizzo.

New York City has started a fire inside me that will never die. Every time I go to this beautiful, crazy, exciting city I fall in love more and more. I’m sure this applies to many other people as well. After visiting for my third time, I was able to determine that my dreams are possible, all thanks to the big city. I never realized the amount of opportunity the city has to offer until this most recent trip. This NYC trip was amazing, but there were a few things that stuck out to me and made me understand that the city is where I want to end up.

  1. Seeing past GCC graduates

Growing up in a “small town” and going to a school such as GCC, I thought I would probably stay in upstate New York forever. After a lot of thinking and especially after seeing the GCC alumni at their current jobs, it gave me hope and made me realize that the city is the place I need to be in order to make it in this industry. It was amazing seeing every one, and it was hard to believe the amount of success they’ve already had even though they only went to GCC a few years ago. That was definitely very motivating and encouraging. All of their advice helped me answer many questions I was wondering and I’m grateful they took the time out of their busy schedules to speak with us.

2.  Buffalo David Bitton

This was my second visit to Buffalo David Bitton and I almost forgot how much I love that company. Diane Alexander is so amazing and after listening to her talk she showed me how much passion and dedication you need to have to be in this industry. Not to mention how much hard work you need to put in. She is someone who I respect greatly and I’m definitely going to try to get an internship at Buffalo next year.

3. FIT College Visit 

After it was time for every one to go home, I stuck in the city and took a tour of FIT with my parents. After looking at multiple schools for my next step, I am very happy to say FIT is most likely where I will end up. The people there were incredibly helpful and the school itself was very pleasing. Also, the dorms are right across the street, which made me feel better when I thought of moving to the big city. Like any big city, New York can be a little intimidating, but FIT made me feel safe and comfortable. The school is amazing and I can’t wait to see where I will be in a year!

These three events were a few of the many things that made New York such an amazing trip.

Here are a few pictures below of a couple things I saw, and a very crazy transformation of myself from last NYC trip to this NYC trip.

Haley 2   A very crazy transformation of the author of this blog post Hailey Rizzo from last NYC trip to this NYC trip.

 

Selling with Enthusiasm

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It was a cold and rainy Wednesday morning when Tanya Martin, the Director of Admissions here at GCC, walked into Mr. Dudkowski’s Professional Sales class. Tanya glided into the classroom with enthusiasm not willing to let the dreary weather influence her or her presentation. Tanya was invited to class because of her enthusiasm and energy. My Professional Sales class was given an assignment to interview or bring in a salesperson to speak to our class about the real world of selling. Mr. D suggested Tanya Martin, the Director of Admissions here at GCC, because she has the responsibility of selling GCC to prospective students. I jumped at the chance to bring Tanya in and I immediately raced to Admissions to persuade Tanya to come to class to speak. Tanya agreed and came in on September 30th.

Tanya had an immense amount of wisdom to give in the short fifty five minute class. She started off her presentation by saying that as a salesperson you should never be late because it makes a terrible impression, however if you bring donuts and coffee it does soften the fact you were late.

She continued her presentation by following a timeline of her life by telling us where she was from (Alfred, NY), what she majored in (Business, but later switched to Communications), where she previously worked (New York Chiropractic College and St. John Fisher), and how she sells GCC to prospective students.

Tanya sells GCC by the features and benefits the college has to offer. She asked the class to write down what they thought some features of the college were and share them with the class. The three major features the students brought up were:

  • GCC is affordable
  • GCC has small classes
  • GCC offers flexible scheduling

The benefits that go along with those features are:

  • GCC is affordable- all of your credits transfer to a 4 year college or university and you do not have to worry about paying a lot for college.
  • GCC has small classes-offers hands on learning and as a student you are able to interact with your professor. The professor genuinely wants you to succeed and they will do everything in their power to get you where you want to go. Professor Dudkowski is a great example because he sincerely wants his students to excel and he has an amazing network to help his students do just that.
  • GCC offers flexible scheduling- GCC understands that the majority of students here have a job or family and they offer the students the ability to receive a degree while working.

Tanya gave us additional advice and information throughout the presentation and included:

  • Accept as many responsibilities and opportunities as you can.
  • Job shadow or intern to find out what you want and do not want to do.
  • Find a job you love.
  • When selling, make the customer understand that they could be a part of something bigger if the purchase the product.
  • Build a relationship with the customer and genuinely care about the customer.
  • Network as much as possible.
  • Do not promise something that you cannot deliver.
  • Be persistent, but not aggressive.
  • Smile and remember that public speaking is a comfortable conversation not a scary situation.
  • Do not miss out on something in life because you are not comfortable speaking.
  • Do not ever forget that everybody is somebody.

Tanya gave an amazing presentation and it was a great reminder of what is going on in the industry and how it relates our class. Her presentation was fast paced and filled with anecdotes.  Each student in the class took away something different from the presentation and the most important thing I took away was to never treat anyone differently or rude because you never who you are going to meet or interact with in the future. I am very thankful Tanya had taken the time out of her busy schedule to come and speak with us!

Giving Tanya our GCC plaid as a thank you for coming into class.

Giving Tanya our GCC plaid as a thank you for coming into class.

A Legendary Show

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This past Saturday, Genesee Community College hosted yet another incredibly successful fashion show. Fata Morgana proved to be one of the most exciting and creative fashion shows that GCC has ever seen. There was an afternoon show at 3:00 PM, and an evening show at 7:00 PM. Between those two shows, there were 1,640 people that attended.

Prior to the show, there was a great deal of preparation to be done by the Fashion and Event Planning students. Decorations, food preparation and rehearsals were all on the agenda Friday night. Many students worked late into the night to complete the final necessary touches.

Upon entering GCC to see the show, attendees had the option to purchase flower bouquets for any of the participants. Staying true to the theme, there were belly dancers who performed before the modeling began. After this ended, attendees had the opportunity to see firsthand what the GCC fashion students had been working on all semester.

Following the show, there was a reception for all attendees and models of the fashion show. This was put on by the Event Planning students. Everyone was able to enjoy the various foods, vendors and activities which were provided. Fata Morgana was a very well received and successful show. It was also an excellent opportunity for the students involved to learn skills which will be beneficial to them in the future.

This blog was contributed by GCC Student Emily Pelton

Sandar

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What is “Sandar”? Sandar is the Hindu word for beautiful; it was also the name of my scene in the 34th annual fashion show at GCC, Fata Morgana. My vision was that everyone comes from different backgrounds and we all have our own beauty. I chose a Hindu word because it links to me personally, as I was born in India. As you can see, this year I was lucky enough to have fourteen beautiful brides. I was originally generously given 17 dresses from Mary Ann Carr, owner of M.A Carr Bridal in Orchard Park.

Last year I was lucky enough to work with another student on the bridal scene. I thought that producing a scene on my own this year was going to be easy but, I was wrong. This year I originally had 24 models. Due to last minute complications with models I ended up with 14 girls and 5 guys. I was able to have a successful scene with the help of my intern, Maggie Gabalski.

I worked on choreography with the help of my paired couple models, who came up with cute poses to do with each other. I was never able get everything completely perfect due to models not showing up. My first rehearsal 9 out of my 24 models showed up. My second rehearsal I had 15 out of my 24 models there. I had friends step in for help as well as models walking a couple times. I also never had my models walk with their dresses on until Friday evening; even then we didn’t have everyone there. Thankfully my models that didn’t show up to all the rehearsals were able to learn the timing and walk on Friday’s rehearsals. I had to repeatedly extend my song to the point that it was almost a 6 minute scene.

The day of the show went a lot smoother than I expected. I started my day at 7 AM making my way to Dunkin Donuts to pick up two dozen bagels for my models. I had everyone but the guys show up at 8 AM for hair and makeup. Everyone looked like they were sleep-walking, models wore their hair in buns and were clad in sweatpants. Eventually everyone was in hair and makeup. Some models didn’t like their look, but no matter what they were going to match my vision whether they liked it or not. After lunch everyone was in a better mood.

By the time the three o’clock show started nerves were coming, not just for me, but everyone. We started the show a little later than we expected. I had my models and intern go backstage when we were called to go down while I waited for my other models from other scenes to come to our room to quickly get dressed. These three girls were literally run-away brides, running from the stage to the third floor back to the stage. We waited patiently for our scene to hit the runway. We finally were up. Everyone was still nervous and all I could say was “smile”. From the moment my first two models walked the stage I knew it was going to be an amazing scene. At the end of the scene I had my models walk out and then I followed. I remember last year I had a mini panic attack walking the stage but this year was so much easier. I remember seeing people I knew and waving at them from on stage.

After the three o’clock show I knew that the seven o’clock show would be just as great. I was right, this time I felt the show was even better. My models where a lot more relaxed, even though some of them didn’t do the most important thing, smile. I couldn’t be more proud of my models and myself. It was a long process but seeing my models on stage and having people congratulate me made it all worth it. “Sandar” could not have happened without M.A Carr Bridal, Jill Monroe, Charles Men’s shop, Mary Kay, my hair stylists, my intern, my models, and this school’s amazing fashion program.Untitled

This blog was contributed by Fashion Merchandising Student Lekha Anderson.

Dreams, Designs, and Dress Forms

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As in previous years, PGM, the leading dress form manufacturer in the United States, has once again committed to supporting the growth of the aspiring fashion designers who attend Genesee Community College. PGM has made the generous donation of three dress forms to three design students with very promising futures. The winners of the dress forms are as follows: Ryan Welker, Amber Coan, and Cathy Morales.

All of the dress form winners are fashion design students who plan to continue pursuing their love for all things design at four year institutions in the fall. One of the winners in particular, Ryan Welker, plans to put his dress form to use while studying at Buffalo State College. When reached for comment, Ryan expressed nothing but gratitude for winning such an amazing prize, “I am really glad I won! I plan to further my sewing knowledge, and create beautiful garments with this dress form.”

Fashion Design students Ryan, Amber, and Cathy with their PGM dress forms.

Fashion Design students Ryan, Amber, and Cathy with their PGM dress forms.

Congratulations Ryan, Amber, and Cathy! We are all anxious to see the designs you create in the near future.

On behalf of the Fashion Programs at GCC we would like to extend thanks to PGM Dress Forms for the donations of these three dress forms to the fashion design students at GCC, as well as for the donation of additional dress forms to the program itself.

-Ami Cornell

Fata Morgana: Where Creativities Meet

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As we finished the 34th annual Fata Morgana fashion show, all of the fashion students felt triumphant and relaxed. We shared various emotions, such as fear, anxiousness, excitement, nervousness, and accomplishment. These particular feelings are felt only by students who strived hard to prepare for the fashion show. It will be an absolutely unforgettable memory for all of us.

Fashion Merchandising student Kana Tatsumi modeling jewelry she made herself, and a dress by Fashion Design Student Abby Wilcox

Fashion Merchandising student Kana Tatsumi modeling jewelry she made herself, and a gown by Fashion Design Student Abby Wilcox.

In GCC’s 33rd annual fashion show, Ethereal, I was a model for Abby Wilcox. It was quite a good experience, but I only saw the surface of the fashion show. I did not know how hard showcasing a fashion show was. This year, I had the opportunity to work with Abby again as a jewelry designer and model. It was the first time I made suitable jewelry for luxury dresses. I struggled considering both the concept of the scene, Oasis, and the theme, Fata Morgana. The dresses of Oasis are classic and elegant in style, and the theme of Fata Morgana is inspired by exotic styles. This is why I was mostly inspired by ancient Egypt for my jewelry, and I mainly used interlinking chains. Using bunches of gold chains made my jewelry look luxurious and glamorous. The powerful success I have made for this show is the chemistry of exotic jewelry and classic dresses. I also considered the models’ appearance, height, the color of their hair, skin color, and eye color in order to make them look more stunning with my jewelry. I believe the twenty-one pieces of jewelry added a fascinating accent to the scene.

By participating as a jewelry designer and model, I gained technical skills both as a creator and a performer. Both experiences were priceless and allowed me to understand different perspectives. I am sure this opportunity will lead me onto a good career path as a jewelry designer. As a model, I think models’ posing, posture, and facial expressions can be a huge accent on a runway. Before the show started, I was thrilled with how beautiful all of the models were with classic dresses by talented designer Abby Wilcox, creative hair styles by David Gerard, amazing make-up by Amanda Marsala, and jewelry by myself. The fabulous work was finally created when all of the creativities met as one. I was so happy to work with many talented people. I really appreciated this opportunity and support I received from many people, because of this I was able to successfully complete the biggest project of my life thus far.
I am selling my jewelry on Etsy, and you can check out my jewelry brand, Jenny Minette, on Facebook via this link: https://www.facebook.com/pages/Jenny-Minette/1432798540278417

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This blog was contributed by Fashion Merchandising Student Kana Tatsumi.